HQHUB April Update

Hello Pilots,

I hope you are all doing well and are healthy. My name is Trevor DeLong, and I am the Managing director of Hub Operations here at VirtualUA. I oversee all of the day-to-day operations within Hub Operations (HQHUB). My job includes supporting our Regional Hub Operations directors with processing pilot reports and solving community relations and PIREP requirements, including rejected pilot reports in violation of our Pilot Handbook. A little background about me, I’m an inspired pilot like many of you; I currently hold the Private pilot license (PPL) and working on my instrument rating. I have been part of the VirtualUA family since 2018 as a pilot and a staff member since April of 2020. I enjoy communicating with each of you who are a part of our discord and running our monthly screenshot competition.

I want to introduce the Hub Operations Team members so you can become familiar with our staff members and get the most out of your VirtualUA experience. Our Regional Hub Operations Director East is Eddie Goff. Eddie is one of our most experienced members with over 7,500 flight hours and has been around since 2014. He oversees operations at our eastern hubs, including Chicago, Washington Dulles, Newark, and Houston. He’s online most hours of the day, either flying, processing pilot reports, staff meetings, etc. You can thank him for the quick approvals of pilot reports held by our system! With Eddie covering our eastern hubs, Steve Miller is handling our Western hubs! This includes Denver, Los Angeles, and San Francisco. Steve has more than 500 hours with us and has been a long-time member as well.

All of us here in the Hub Operations Department is committed to ensuring you have the best experience at VirtualUA. The Regional Hub Director for your hub should be your first contact if you have an issue with your flight reports or anything else. We welcome your comments and questions or if you want to chat.

I would also like to announce a few things are happening soon (May 2021) within our Hub Operations Department. First, I want to mention that we do a monthly screenshot competition on our discord server. The winner gets 10,000 AVRP points and a jump seat pass. The second thing that I want to announce is our new Top Pilot Program. Each month we will be rewarding our top 3 pilots by both flight hours and total flights, with 10,000 AVRP points and one jump seat pass. Thirdly, we will be reimplementing our Featured Destination each month. Monthly our Marketing Team will select a destination from the United route network, and pilots who make at least one flight to the destination chosen during the month will receive 5,000 AVRP points.

As we mentioned during the Fireside Chat, starting in May 2021, we will begin enforcing the Monthly flight requirement. Friendly reminder that each pilot must fly (1) PIREP monthly; if you are unable, please file an LOA with Member Relations (HQMRS). The 2nd Quarter AVRP status reset begins on April 1; we’re super excited about our 1st Quarter progress and want to thank all of our incredible pilots. On behalf of your HQHUB team, I want to thank you for being a part of our strong and growing community, and I hope you enjoy it as much as I do. If you haven’t, please join our Discord server through ATMOS. Again, please feel free to reach out to any of us here in the HQHUB-Hub Operations Department.

Trevor Delong
Managing Director of Hub Operations-HQHUB
[email protected]

New Brand Shop

VirtualUA, Inc. is pleased to announce our VUA Brand Shop, VirtualUA’s HQMKT (Marketing and Innovation) Team, has been working behind the scenes to make this happen. We have partnered up with Teespring, Inc. to make this happen. After evaluating community feedback, we decided to launch our Brand shop, allowing pilots to purchase VirtualUA brand merchandise. This also will enable pilots to support VirtualUA, which proceeds from the Brand Shop helps with our Technology mission, such as server costs and regularly updated routes. We will periodically update items, such as seasonal gear and much more. This is a wonderful way to support VirtualUA, Inc. We’re always looking for ways to enhance our member experience better and are excited about this fantastic addition to our community. You can check the New Brand Shop here: https://bit.ly/vuashop

We’re Hiring Staff Members

VirtualUA Community, 

As we move forward with 2021, we will begin hiring new staff members to continue moving VirtualUA Community.  We’re looking for intelligent and innovative members to come on board here at VirtualUA.   Our staff members play a vital role behind the scenes, and it’s “impossible” to run an incredible community without dedicated staff members.  If you are “serious” and can devote a few hours a week, we would love to have a chat with you.    Please visit our revised Volunteer Opportunity website to learn more about what job is open and VirtualUA Staff Benefits.   

Career Website: http://bit.ly/vuastaffcareers


VirtualUA, Inc. | www.virtualua.org

VirtualUA, Inc. is a U.S. based 501c3 Charitable Non-Profit Organization; we are not affiliated with or sponsored by United Air Lines, Inc or the Federal Aviation Administration (FAA).

New Schedules Released

Hello Everyone,

We’re halfway through January and loving our 2021 momentum. Did you know we’re 1000 flights away from achieving 100,000 flights? Who will be the one that completes the 100,000 flight? Isn’t that amazing? As we start our 9th year of service, we already see incredible results. But this is because of you, OUR community. We wouldn’t be successful without our “active” community that calls VirtualUA, Inc., their home away from home.

Moving on to other great news, we refreshed our schedules today. We will continue to update them regularly with the real world United Flight Schedules. VirtualUA, Inc will be recruiting new volunteer staff members. We will be kicking off a new round of staff members across the board. Do you have some spare time in your busy schedule to help move VirtualUA forward? If so, we would like to have a chat with you.

We’re looking for “serious” members to come aboard to help out with the many tasks to keep us moving forward. It will be another busy year for us, and we hope to recruit the best. Look out for more information soon. Have a superior week, and we thank you for being a part of our community.

Robby Sayles
President/Chief Executive Officer/Founder

VirtualUA, Inc. | www.virtualua.org

AVRP and Much More

Hello VirtualUA Community,

Now that the holidays are behind us, we can now move forward with exciting developments here at VirtualUA. We want to inform you about a few new launches for the community. First, VirtualUA’s new Loyalty Program is here. You can now start tracking your AVRP (Altitude Virtual Reward Program) quarterly status via ATMOS. You can learn more about this great program here: https://avrp.virtualua.org/. Here are a few reminders; your status changes quarterly, your benefits get better as you fly more, manual PIREP’s do not receive Flight credit towards your AVRP Status, but you receive points. Once you level up, you will receive an email from the system and benefits such as Jumpseat passes. Our next AVRP project later this year will be releasing a Virtual Pilot Shop, where you can purchase virtual items with your points. 

Next, we are introducing our New PIREP Auto Acceptance System. The Automatic PIREP acceptance system will check the landing rate and route to ensure policy compliance. It will also check the flight log for in-flight refueling, diversion from planned arrival, slew mode usage, and simulation rate changes. If it detects any of those things out of compliance, the PIREP will be “held for review,” and a staff member will have to review the PIREP manually. If it does not detect any of these things, the PIREP will automatically be accepted. Please, Please, Please don’t forget your “route”; this will cause your PIREP to be rejected. Lately, we have allowed this to slide, but PIREP will be rejected according to the policy from now on.

As you know, our Program Free for the 2020 holiday season has expired; we hope you had the opportunity to get those hours in during that time. Occasionally during the year, we will have other Program Free options. Our Staff Team will be meeting this week to discuss Staff opportunities for those interested in joining our team; please watch out for the next Boarding Pass with more information. Later this month, we will be refreshing our Flight Schedules. We appreciate your patience during this process and thank you for being a part of VirtualUA. Happy Flying! 

Annual Holiday Event

VirtualUA, Inc. is thrilled to announce our annual Holiday event, Home for the Holidays. The event will take place on December 12 at 2200z. Our route will take us from Winnipeg James Armstrong Richardson International Airport (CYWG) to our final destination of Chicago O’hare International Airport (KORD).

We want to thank REX Simulations, Hifi Simulation Technologies, ORBX Simulations Systems, Flightbeam Studios, FS2CREW, Just Flight, Aerosoft, and Flight1 for their continued support of our community here at VirtualUA, Inc. We could not have achieved the level of success we are now without their help! We, as a community, look forward to supporting them throughout the coming years.

We also want to thank Skyblue Radio for helping us get the word out; we appreciate their continuously committed to our community.

REX Simulations, Hifi Simulation Technologies, ORBX Simulations Systems, Flightbeam Studios, FS2CREW, Just Flight, Aerosoft, and Flight1 have graciously sponsored the event by donating some awesome prizes for pilots to win. To participate, you must be a pilot on our roster and RSVP by clicking here: https://bit.ly/vuaholidayevent20.


In addition to the prizes, our friends at Vatsim will be providing everyone with ATC from gate to gate. This event is shaping up to be a great one. We look forward to sharing the friendly skies with everyone this December 12! It’s time to start celebrating and counting down to 2 0 2 1!

VATSIM Online Flying

VirtualUA, Inc is a proud partner of the VATSIM online flying network. VATSIM offers an additional level of realism providing virtual Air Traffic Control around the world while also displaying other virtual pilots in the sky. VirtualUA is an Authorized Training Organization and can provide pilot training to our VA members. We offer a Private Pilot course, which, when completed, awards the pilot the P1 rating on VATSIM. VATSIM is an exceptional community to belong to, and it’s free! Visit vatsim.net for more information! 

Member Relations August 2020 Update

Hello Everyone,

As we complete our transition over to ATMOS, the Member and Staff Relations department will be releasing a new version of our member handbook in the upcoming weeks.

The changes you will see will consist of our new aircraft program, removing the pilot ranking structure, leave of absence (LOAs), etc. September 1, 2020, we will start enforcing the minimum flight requirements per month. Failure to meet the minimum flight requirement will result in removal from the active roster. To avoid being removed from the roster, members are required to be active for 60 days before eligible for a leave of absence (LOA). For certain situations that may arise, we will work with you to ensure you remain a member of VirtualUA. PIREP’s that have landing rates over -650fpm will result in rejection. If you need help with improving your landings, you can contact our training department.

For members who would like to contribute to our organization, we do offer several volunteer positions.

  •  Communications – Social Media Manager
  • Events Manager
  •  Hub Operations Regional Director
  •  Member Relations Manager
  • Technical Support Director
  •  Training Operations Manager

If you are interested or know someone who may be interested, please share our staff application link: https://bit.ly/vuastaffapp

Regards,

Ethan Shields, Member and Staff Relations Manager

Jose Mendez, Member and Staff Relations Manager

[email protected]

Upcoming Virtual Fireside Chat

VirtualUA 2020 3rd Quarter Virtual Fireside Chat is here!  You’re invited to join us live on our Discord Server next month.  Please save the date, Friday, September 25 at 1900 CST.  We will provide the latest update regarding VirtaulUA Community and some exciting news. 


Please come out and meet the VirtualUA Team, please RSVP here: https://bit.ly/vuafirechatrsvp . Prizes will be awarded to random participants! We hope to see you there!

Blue Skies!

VirtualUA Management Team

Community Relations August 2020 Update

Hello Everyone, 

Thanks to those who participated in the Fun N Sun event! We had a great time and hope you did too. If you haven’t had a chance, please fill out our event feedback form: https://forms.gle/gCqCRnvVwonDGwKaA. We’re super excited to announce our next event, which is scheduled on October 24, 2020. Please save the date. We are in the early planning phases however we want to give everyone some preliminary information, so you can add it to your calendar. This event will be a “Fall” themed event. It will most likely be somewhere up North. Stay tuned as we will be soliciting your feedback soon. Speaking of events, we are still looking for an Event Manager. If you are interested or know someone, please share our Staff application link: https://bit.ly/vuastaffapp

Back in July we kicked off our Group Flight Program. Pilots are now able to communicate with each other on our Discord Server and coordinate group flights.  We are thrilled that this has been a success, and we will continue to encourage our community to participate in group flying. We want to Congratulate our July Winners for our Monthly Screenshot competition. The August competition has kicked off, so head over to our Discord Server and post your favorite screenshot.  If you win we will send you some award points and post your screenshot on our social media platforms to recognize your talent. Happy Screenshotting! Finally, we’re happy to announce our monthly Feedback Program. During the 2nd quarter Fireside Chat, we announced that we would launch this program starting in September. Watch your emails for more information in the coming weeks. We love to hear your suggestions and feedback as we only continue to develop for you — our members! Our staff team works extremely hard behind the scenes for our community and we hope you enjoy it as much as we do.