Member Relations August 2020 Update

Hello Everyone,

As we complete our transition over to ATMOS, the Member and Staff Relations department will be releasing a new version of our member handbook in the upcoming weeks.

The changes you will see will consist of our new aircraft program, removing the pilot ranking structure, leave of absence (LOAs), etc. September 1, 2020, we will start enforcing the minimum flight requirements per month. Failure to meet the minimum flight requirement will result in removal from the active roster. To avoid being removed from the roster, members are required to be active for 60 days before eligible for a leave of absence (LOA). For certain situations that may arise, we will work with you to ensure you remain a member of VirtualUA. PIREP’s that have landing rates over -650fpm will result in rejection. If you need help with improving your landings, you can contact our training department.

For members who would like to contribute to our organization, we do offer several volunteer positions.

  •  Communications – Social Media Manager
  • Events Manager
  •  Hub Operations Regional Director
  •  Member Relations Manager
  • Technical Support Director
  •  Training Operations Manager

If you are interested or know someone who may be interested, please share our staff application link: https://bit.ly/vuastaffapp

Regards,

Ethan Shields, Member and Staff Relations Manager

Jose Mendez, Member and Staff Relations Manager

[email protected]

Upcoming Virtual Fireside Chat

VirtualUA 2020 3rd Quarter Virtual Fireside Chat is here!  You’re invited to join us live on our Discord Server next month.  Please save the date, Friday, September 25 at 1900 CST.  We will provide the latest update regarding VirtaulUA Community and some exciting news. 


Please come out and meet the VirtualUA Team, please RSVP here: https://bit.ly/vuafirechatrsvp . Prizes will be awarded to random participants! We hope to see you there!

Blue Skies!

VirtualUA Management Team

Community Relations August 2020 Update

Hello Everyone, 

Thanks to those who participated in the Fun N Sun event! We had a great time and hope you did too. If you haven’t had a chance, please fill out our event feedback form: https://forms.gle/gCqCRnvVwonDGwKaA. We’re super excited to announce our next event, which is scheduled on October 24, 2020. Please save the date. We are in the early planning phases however we want to give everyone some preliminary information, so you can add it to your calendar. This event will be a “Fall” themed event. It will most likely be somewhere up North. Stay tuned as we will be soliciting your feedback soon. Speaking of events, we are still looking for an Event Manager. If you are interested or know someone, please share our Staff application link: https://bit.ly/vuastaffapp

Back in July we kicked off our Group Flight Program. Pilots are now able to communicate with each other on our Discord Server and coordinate group flights.  We are thrilled that this has been a success, and we will continue to encourage our community to participate in group flying. We want to Congratulate our July Winners for our Monthly Screenshot competition. The August competition has kicked off, so head over to our Discord Server and post your favorite screenshot.  If you win we will send you some award points and post your screenshot on our social media platforms to recognize your talent. Happy Screenshotting! Finally, we’re happy to announce our monthly Feedback Program. During the 2nd quarter Fireside Chat, we announced that we would launch this program starting in September. Watch your emails for more information in the coming weeks. We love to hear your suggestions and feedback as we only continue to develop for you — our members! Our staff team works extremely hard behind the scenes for our community and we hope you enjoy it as much as we do.

ATMOS is here!!!

We have completed the migration process; you are now able to login to ATMOS. You can access our nextGEN system here: atmos.virtualua.org. Please check your email, which provides some information such as your new Pilot ID and essential details regarding our new Aircraft Program. Also, don’t forget we have sunset Skylink, so you will need to download Smartcars, our current primary Flight tracker. The technology team will be online later today to answer any questions, for now, you can email them at [email protected] if you need technical support. This is the beginning of something amazing here at VirtualUA; we will adding more functionality to ATMOS as the time comes. We appreciate your patience and looking forward to a new chapter here at VirtualUA! Blue Skies!

Introducing VirtualUA Atmos

We at VirtualUA, Inc. are thrilled to announce that we have been working on a new platform for planning your flights, tracking them, and logging them. This new platform will replace Skynet. 

Our new platform Atmos will replace our current Skynet on the web. Atmos will be a ‘one-stop-shop’ for all of your needs. You will be able to manage your account, book flights, review your flight history, and see some of the statistics from all your past flights. Not only that, but it will also encompass our new support system. Whether you need assistance with Technology, Flight Operations, or any other department we have, you will be able to submit a ticket and receive assistance from the appropriate folks. Like any support system you may have used in the past, you will be able to view your requests’ status and any actions on it as well! Here below are some important notes as we transition on August 1 : 

  • Systems will do down at 6 pm central time, Friday, July 31, 2020. Expected to be back up by 6 am central time on Saturday, August 1, 2020, however, could be sooner. At 6 pm central, all web services will go offline. Both ACARS systems will still be accessible; however, if you try to file a PIREP or anything, there will be an error, and it WILL NOT go through. Users will need to file a manual PIREP once Atmos is online.
  • SKYNET and SKYLINK will sunset
  • Smartcars will become our primary Flight Tracker, more information will soon be released with our new Custom ACARS
  • Users will receive an email with their new pilot ID once systems are back up.
  • Discord, email, blog, and ccs will remain online at all times during the system cutover.
  • After the cutover, ALL users (except staff) will lose their discord permissions. They will need to login to Atmos and link their Discord account to get their permissions back.
  • On the new SmartCARS, it will only show flights you have booked that are departing from your current airport. So if you see no flights, you may need to jumpseat.
  • Updates will be sent out throughout the migration process using Discord.
  • If you encounter any issues, please email our Support Staff ([email protected]), 

Once again, we appreciate all your patience during this transition. We couldn’t do it without the support of our community. This is just a beginning as we continue to move Virtual Aviation forward. Blue Skies! 

VirtualUA Technology Operations
HQTEC

July Operations Review

The VirtualUA Operations Department has been hard at work to make the flying experience more enjoyable for each pilot. We just concluded our major summer event, Fun in the Sun where pilots started their flights at Princess Juliana Airport, St. Maarten (TNCM), flew a short hop to San Juan, Puerto Rico (TJSJ), and concluded their flights at Kingston, Jamaica (MJKP). We had a good showing with 10 pilots participating in the event, which allowed everyone to enjoy an element of comradery between VirtualUA Staff and Pilots. We in the Operations staff look forward to our upcoming events where we can work to provide a more realistic experience for everyone.

On the flight operations side, we have 10 new pilots joining us giving VirtualUA 178 total pilots.. We would like to extend a Welcome to VIrtualUA to everyone who joined during the month of July and wish everyone clear blue skies. 

For the month of July. We have flown over 413 flights for the month of July. Of course we have a new hub accelerating ahead of the pack. KORD is leading the way followed by KIAD hub then KSFO hub as the top 3. Below is a snapshot of the flights for the month of July: 

HQ12
KORD101
KIAH61
KDEN6
KSFO78
KLAX6
KEWR63
KIAD86

Looking toward the future, your Operations Department will be working behind the scenes to make each pilot’s experience more enjoyable. Please don’t hesitate to reach out to Executive VP Operations Derek George or Hub Operations Regional Director Chris Porras for any questions, concerns, or even suggestions on how we can make our virtual airline maintain the top tier status we have garnered. As always for up to date information, make sure you follow our discord. 

New System Coming Soon

We at VirtualUA, Inc. are thrilled to announce that we have been working on a new platform for planning your flights, tracking them, and logging them. This new platform will replace Skynet. We will be releasing more information very soon, and we appreciate your patience.

VirtualUA Training Update

VirtualUA is hard at work preparing our new training program. This new program will outline the new VATSIM training program which is realigned with the current FAA structure of pilot ratings. With hopes of releasing in early fall, be on the lookout for announcements in the near future. In the mean time, the current program is still open for P1 applicants at training.virtualua.org so sign up today!

Aaron Schwartz
Vice President, Training

VirtualUA Community Update | July 13

Happy July, tomorrow we will release another edition of VirtualUA Boarding Pass, our bi-monthly update from VirtualUA. Inc. Few reminders, we’re two weeks away from Fun N Sun, please dont forget to RSVP here: https://bit.ly/funsun20 We announced today that we had added a new open position (Technical Support Specialist). If you are interested, please fill out a staff application here: https://bit.ly/vuastaffapp. Are you interested in helping out with weekly group flights? Please reach out to Cameron; we’re looking to kick this off in August. Friendly reminder about Software Piracy, it’s not allowed here ever at VirtualUA, if caught you will be banned and reported. As always, we appreciate your commitment to our community; we know you have a choice and thank you for choosing us.

2nd Quarter Virtual FireChat on June 26

Hello VirtualUA Community,

We wanted to give you some important updates regarding VirtualUA Community.


We’re hiring staff members, if you are interested, please fill out our application here: https://bit.ly/vuastaffapp

VirtualUA 2020 2nd Quarter Virtual FireChat is here! You’re invited to join us live on our Discord Server this upcoming Friday, June 26, at 1900 CST/0000z. We will provide the latest update regarding VirtaulUA, and our Technology Consultant will brief the community on our new website progress. Please come out and meet the VirtualUA Team, please RSVP here: https://bit.ly/vuafirechatrsvp . Prizes will be awarded to random participants!

Did you know that SFO is leading for flights this month? They’re at 94 total flights, but Washington Dulles is trailing them at 88. Have you filed your monthly flight?

Don’t forget to submit your monthly screenshot via our #screenshot-competition channel. Please only one submission per month.

Blue Skies!