New Brand Shop

VirtualUA, Inc. is pleased to announce our VUA Brand Shop, VirtualUA’s HQMKT (Marketing and Innovation) Team, has been working behind the scenes to make this happen. We have partnered up with Teespring, Inc. to make this happen. After evaluating community feedback, we decided to launch our Brand shop, allowing pilots to purchase VirtualUA brand merchandise. This also will enable pilots to support VirtualUA, which proceeds from the Brand Shop helps with our Technology mission, such as server costs and regularly updated routes. We will periodically update items, such as seasonal gear and much more. This is a wonderful way to support VirtualUA, Inc. We’re always looking for ways to enhance our member experience better and are excited about this fantastic addition to our community. You can check the New Brand Shop here: https://bit.ly/vuashop

Happy 9th Birthday, VirtualUA!

Dear VirtualUA Community,

Today is our Birthday; thank you for inspiring and supporting us all these years. Without the help of yours, our journey would never be so successful. Thank you for being with us. Happy 9th Birthday to the VirtualUA Community! We will celebrate this weekend during the Birthday Bash, don’t forget to RSVP: http://bit.ly/vua9thbirthday.

AVRP and Much More

Hello VirtualUA Community,

Now that the holidays are behind us, we can now move forward with exciting developments here at VirtualUA. We want to inform you about a few new launches for the community. First, VirtualUA’s new Loyalty Program is here. You can now start tracking your AVRP (Altitude Virtual Reward Program) quarterly status via ATMOS. You can learn more about this great program here: https://avrp.virtualua.org/. Here are a few reminders; your status changes quarterly, your benefits get better as you fly more, manual PIREP’s do not receive Flight credit towards your AVRP Status, but you receive points. Once you level up, you will receive an email from the system and benefits such as Jumpseat passes. Our next AVRP project later this year will be releasing a Virtual Pilot Shop, where you can purchase virtual items with your points. 

Next, we are introducing our New PIREP Auto Acceptance System. The Automatic PIREP acceptance system will check the landing rate and route to ensure policy compliance. It will also check the flight log for in-flight refueling, diversion from planned arrival, slew mode usage, and simulation rate changes. If it detects any of those things out of compliance, the PIREP will be “held for review,” and a staff member will have to review the PIREP manually. If it does not detect any of these things, the PIREP will automatically be accepted. Please, Please, Please don’t forget your “route”; this will cause your PIREP to be rejected. Lately, we have allowed this to slide, but PIREP will be rejected according to the policy from now on.

As you know, our Program Free for the 2020 holiday season has expired; we hope you had the opportunity to get those hours in during that time. Occasionally during the year, we will have other Program Free options. Our Staff Team will be meeting this week to discuss Staff opportunities for those interested in joining our team; please watch out for the next Boarding Pass with more information. Later this month, we will be refreshing our Flight Schedules. We appreciate your patience during this process and thank you for being a part of VirtualUA. Happy Flying! 

Annual Holiday Event

VirtualUA, Inc. is thrilled to announce our annual Holiday event, Home for the Holidays. The event will take place on December 12 at 2200z. Our route will take us from Winnipeg James Armstrong Richardson International Airport (CYWG) to our final destination of Chicago O’hare International Airport (KORD).

We want to thank REX Simulations, Hifi Simulation Technologies, ORBX Simulations Systems, Flightbeam Studios, FS2CREW, Just Flight, Aerosoft, and Flight1 for their continued support of our community here at VirtualUA, Inc. We could not have achieved the level of success we are now without their help! We, as a community, look forward to supporting them throughout the coming years.

We also want to thank Skyblue Radio for helping us get the word out; we appreciate their continuously committed to our community.

REX Simulations, Hifi Simulation Technologies, ORBX Simulations Systems, Flightbeam Studios, FS2CREW, Just Flight, Aerosoft, and Flight1 have graciously sponsored the event by donating some awesome prizes for pilots to win. To participate, you must be a pilot on our roster and RSVP by clicking here: https://bit.ly/vuaholidayevent20.


In addition to the prizes, our friends at Vatsim will be providing everyone with ATC from gate to gate. This event is shaping up to be a great one. We look forward to sharing the friendly skies with everyone this December 12! It’s time to start celebrating and counting down to 2 0 2 1!

Community Relations August 2020 Update

Hello Everyone, 

Thanks to those who participated in the Fun N Sun event! We had a great time and hope you did too. If you haven’t had a chance, please fill out our event feedback form: https://forms.gle/gCqCRnvVwonDGwKaA. We’re super excited to announce our next event, which is scheduled on October 24, 2020. Please save the date. We are in the early planning phases however we want to give everyone some preliminary information, so you can add it to your calendar. This event will be a “Fall” themed event. It will most likely be somewhere up North. Stay tuned as we will be soliciting your feedback soon. Speaking of events, we are still looking for an Event Manager. If you are interested or know someone, please share our Staff application link: https://bit.ly/vuastaffapp

Back in July we kicked off our Group Flight Program. Pilots are now able to communicate with each other on our Discord Server and coordinate group flights.  We are thrilled that this has been a success, and we will continue to encourage our community to participate in group flying. We want to Congratulate our July Winners for our Monthly Screenshot competition. The August competition has kicked off, so head over to our Discord Server and post your favorite screenshot.  If you win we will send you some award points and post your screenshot on our social media platforms to recognize your talent. Happy Screenshotting! Finally, we’re happy to announce our monthly Feedback Program. During the 2nd quarter Fireside Chat, we announced that we would launch this program starting in September. Watch your emails for more information in the coming weeks. We love to hear your suggestions and feedback as we only continue to develop for you — our members! Our staff team works extremely hard behind the scenes for our community and we hope you enjoy it as much as we do.

Introducing VirtualUA Atmos

We at VirtualUA, Inc. are thrilled to announce that we have been working on a new platform for planning your flights, tracking them, and logging them. This new platform will replace Skynet. 

Our new platform Atmos will replace our current Skynet on the web. Atmos will be a ‘one-stop-shop’ for all of your needs. You will be able to manage your account, book flights, review your flight history, and see some of the statistics from all your past flights. Not only that, but it will also encompass our new support system. Whether you need assistance with Technology, Flight Operations, or any other department we have, you will be able to submit a ticket and receive assistance from the appropriate folks. Like any support system you may have used in the past, you will be able to view your requests’ status and any actions on it as well! Here below are some important notes as we transition on August 1 : 

  • Systems will do down at 6 pm central time, Friday, July 31, 2020. Expected to be back up by 6 am central time on Saturday, August 1, 2020, however, could be sooner. At 6 pm central, all web services will go offline. Both ACARS systems will still be accessible; however, if you try to file a PIREP or anything, there will be an error, and it WILL NOT go through. Users will need to file a manual PIREP once Atmos is online.
  • SKYNET and SKYLINK will sunset
  • Smartcars will become our primary Flight Tracker, more information will soon be released with our new Custom ACARS
  • Users will receive an email with their new pilot ID once systems are back up.
  • Discord, email, blog, and ccs will remain online at all times during the system cutover.
  • After the cutover, ALL users (except staff) will lose their discord permissions. They will need to login to Atmos and link their Discord account to get their permissions back.
  • On the new SmartCARS, it will only show flights you have booked that are departing from your current airport. So if you see no flights, you may need to jumpseat.
  • Updates will be sent out throughout the migration process using Discord.
  • If you encounter any issues, please email our Support Staff ([email protected]), 

Once again, we appreciate all your patience during this transition. We couldn’t do it without the support of our community. This is just a beginning as we continue to move Virtual Aviation forward. Blue Skies! 

VirtualUA Technology Operations
HQTEC

Statement regarding MSFS 2020 release

VirtualUA Community, 


We’re so excited to see that Microsoft has officially announced the release of the much awaited Flight Simulator 2020. The release date is August 18th. We are so excited that Microsoft is back to creating content for the community however, we will always continue to support existing platforms like X-Plane, P3D, FSX with our ACARS as long as members continue to use those platforms. We are so excited to see what this new simulator brings in hopes it rejuvenates the flight simulation industry and attracts new people to our beloved hobby.


I’m sure many of you are wanting to know what this means for our community. We don’t expect there to be any sort of ACARS system that will work for MSFS out of the gate. Since it is a new development we are creating a game plan to figure out a way for pilots to submit their flight reports with VirtualUA. Once we have more information we will send out another communication with information. 


Like always thank you so much for being apart of our community. We couldn’t do what we do without your dedication and commitment.  



VirtualUA Management Team
VirtualUA, Inc. | www.virtualua.org

Summer Message from the President/CEO

The summer season is among us, and it is about that time to take off the pool cover, roll out the grill, and begin planning family vacations. Here at VirtualUA, Inc., we are excited to welcome warmer weather and hope you’re just as thrilled as we are at VirtualUA.

This summer will mark our eighth summer serving the flight simulation community. Eight years ago, VirtualUA started our development with three staff members. Today, VirtualUA has grown to serve thousands of dedicated flight simulation pilots, striving to enjoy an awesome community each day. VirtualUA has seen remarkable growth in our community, and it is our appreciation of our loyal pilots such as you who have helped make VirtualUA one of the best and fastest-growing flight simulation community in the world.

 At VirtualUA, Inc., we know you have the option to choose your virtual airline, and that is why we are very thankful you have chosen us. We work hard each day to bring you the best experience, and we will continue to do so. Thank you, and blue skies. 

All the Best,

Robby Sayles
President/Chief Excecutive Officer
VirtualUA, Inc.

Fun N Sun Event 2020

VirtualUA, Inc. is thrilled to announce our annual Summer event, Fun N Sun. The event will take place on July 25 at 2200z. Our route will take us from Princess Juliana International Airport (SXM) to Luis Munoz Marin International Airport (SJU) located in San Juan, Puerto Rico, and, finally, to our final destination of Norman Manley International Airport (KIN) in Kinston, Jamaica.

We want to thank REX Simulations and Sky Blue Radio for their continued support at VirtualUA. We could not have achieved the level of success we are now without their help! We, as a community, look forward to supporting them throughout the coming years.

REX Simulations have graciously sponsored the event by donating some awesome prizes for pilots to win. To participate, you must be a pilot on our roster and RSVP by clicking here: https://bit.ly/funsun20

In addition to the prizes, our friends at Vatsim will be providing everyone ATC from gate to gate. This event is shaping up to be a great one.

We look forward to sharing the friendly skies with everyone this July 25!

2nd Quarter Virtual FireChat on June 26

Hello VirtualUA Community,

We wanted to give you some important updates regarding VirtualUA Community.


We’re hiring staff members, if you are interested, please fill out our application here: https://bit.ly/vuastaffapp

VirtualUA 2020 2nd Quarter Virtual FireChat is here! You’re invited to join us live on our Discord Server this upcoming Friday, June 26, at 1900 CST/0000z. We will provide the latest update regarding VirtaulUA, and our Technology Consultant will brief the community on our new website progress. Please come out and meet the VirtualUA Team, please RSVP here: https://bit.ly/vuafirechatrsvp . Prizes will be awarded to random participants!

Did you know that SFO is leading for flights this month? They’re at 94 total flights, but Washington Dulles is trailing them at 88. Have you filed your monthly flight?

Don’t forget to submit your monthly screenshot via our #screenshot-competition channel. Please only one submission per month.

Blue Skies!